Terms and Conditions


Pack - a single pre-designed hunt available for purchase through the London Treasure Hunts website.

1. Introduction

The London Treasure Hunts website is an online service for purchasing treasure hunts based on locations in and around London. Each Treasure Hunt is delivered as a software product (Pack) for use as a self-guided quiz walks in London.

2.Customer Information

2.1 Each pre-designed hunt is licenced for use by individuals and private groups of up to a maximum of six (6) people. Licences for larger groups and corporate events are obtainable from London Treasure Hunts.

2.2 Customers should always check that the contact information they provide is correct before proceeding to payment. The contact information is used for the delivery of each purchased Treasure Hunt and responsibility for non-delivery cannot be accepted if the contact details are incorrectly given.

2.3 Vouchers purchased through this service are valid for one year from date of purchase. and are redeemable against any single hunt.

3. Costs

The cost of each Pack is clearly advertised on the London Treasure Hunts website. There are no hidden charges applied in the purchase and you will not have to pay any further costs, unless alternative delivery is required.

4. Delivery

Delivery of each Pack will be made by email.

Non-email delivery must be pre-arranged ahead of purchase and all delivery charges arising will be borne by the customer.

5. Electronic Product

Due to the electronic and personalised nature of the Treasure Hunt Pack no right of cancellation or refund exists under Regulation 13 of the Consumer Protection (Distance Selling) Regulations Act 2000 once a Pack has been purchased by you.

6. Customer Complaints

London Treasure Hunts endeavours to respond to complaints within 30 working days.

7. Copyright & Licence

7.1 The purchase of a Pack from the London Treasure Hunts gives the Customer a licence to use the Treasure Hunt information contained therein for up to six (6) people and for the period of the licence, subject to limitations described in these terms and conditions.

7.2 Without exception all intellectual property contained within each Treasure Hunt remains the copyright of London Treasure Hunts. Furthermore the copyright notice and document reference details on each document shall not be removed or altered in anyway by the Customer.

7.3 Customers may not re-sell, re-publish, copy or distribute any London Treasure Hunts Treasure Hunt, associated document or any part thereof for use by any third party, including another organisation within a group.

7.4 Customers may not share any unique username or passwords provided by London Treasure Hunts that are used to access purchased Treasure Hunt Packs, or updates with any third party.

7.5 London Treasure Hunts reserves the right to withdraw (without refund) access toLondon Treasure Hunts Packs and services where it is believed that any breach of our terms and conditions has been effected, including, but not limited to, the discolsure of Treasure Hunts, usernames & passwords to a third party.

8. Liability

8.1 London Treasure Hunts tries to ensure that all documents or information contained within the Pack or any other part of london-hunts.com are accurate and reflect the law at the time of use.

8.2 However, neither London Treasure Hunts, its directors or officers, partners of London Treasure Hunts, or third party sales agents shall be liable for any losses that arise from relying upon the documents or information within either the purchased Pack(s) or any other part of london-hunts.com. Or where the Customer decides to act or not to act based upon the information contained within the Pack or on the website.

8.3 Neither the contents of the Pack or any other part of london-hunts.com constitute individual personal or legal advice or directives. All of our services should be used in conjunction with formal advice where required.

9. Caveat Emptor

London Treasure Hunts makes every effort to ensure all information within the Pack is accurate and up-to-date. However, no responsibility or accountability for any costs or inconvenience incurred by the customer is accepted or implied in the event that attractions and events detailed in the Pack are unavailable or closed at your time of visiting.

10. Alteration of Terms and Conditions

London Treasure Hunts is free to alter or revise the Treasure Hunts, Packs, Terms and Conditions and website at any time and without the requirement to notify customers.

11. Acceptance

11.1 Purchase and payment of a Pack or any service contained within constitutes acceptance of these Terms and Conditions.

11.2 These Terms and Conditions set out the entire agreement and understanding between you and London Treasure Hunts

11.3 The foregoing paragraphs, sub-paragraphs and clauses of these Terms and Conditions shall be read and construed independently of each other. Should any part of this agreement or its paragraphs, sub-paragraphs or clauses be found invalid it shall not affect the remaining paragraphs, sub-paragraphs and clauses.

11.4 These Terms and Conditions shall be interpreted, construed and enforced in accordance with English law and shall be subject to the exclusive jurisdiction of the English Courts.